CBD Medical- Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
How long have you been in business?
We have been working for 4 years as a medical trading company in the UAE. We are one of the reputable and leading medical trading companies in the country.
What makes you different from your competitors?
We are in competition with no one. We run our own race. We have no desire to play the game of being better than anyone. We just aim to improve our services and keen to learn from our mistakes to be better than before.
From where do you operate?
Our main head office is located in Deira Tower, Baniyas Square, Deira, Dubai (UAE). We provide our services all over the UAE and other GCC countries.
Do you ship packages internationally?
Yes, we ship packages internationally.
FAQ Second Version
What payment methods do you accept?
We accept both online and offline payment methods including internet banking.
Can I cancel/change my order?
A customer can return, exchange, and refund the item if the item is returned within 3 days of the purchase date.
Are your products available for wholesale or distribution?
Our products are available for wholesale and retail but not for distribution.
How Do I Track My Order?
We offer an easy tracking facility to our customers. Just need to enter your ‘Order ID’ and ‘Billing email’ to track your order.
How Long Will it Take To Get My Package?
The orders within the UAE are delivered within 2-5 business days excluding public holidays and weekends.
Do I Need An Account To Place Order?
No, you no need to have an account to place an order.